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We’ve all been there—pouring over reviews, searching for a precious metals dealer we can truly trust.
Orion Metal Exchange has been building its reputation since 2017, but does it live up to the hype?
In our review, we give you our honest take on what sets Orion apart and what you need to know before investing.
About Orion Metal Exchange
Orion Metal Exchange has functioned as a comprehensive precious metals dealer since its founding in 2017 and is based in Los Angeles, California.
The company offers investment services in gold, silver, platinum, and palladium that cater to both beginners and seasoned investors through its full range of specialized options.
The company provides clear pricing details while personalized expert advice helps unravel the complicated precious metals market.
Orion Metal Exchange serves as a comprehensive resource for tangible asset investments through its offerings of Precious Metals IRAs, secure vault storage options, and direct metal purchases.
The company provides home storage options while also offering segregated storage solutions and commercial depository vaults to deliver both adaptable and secure storage solutions.
The company assists customers who choose in-home storage by selecting suitable safes to protect their valuable assets.
An in-house IRA department streamlines the setup process for their services. Through their system, you can establish an IRA account, move funds into it, or perform a rollover process while enjoying a transparent and efficient user experience.
Orion Metal Exchange provides investors with peace of mind through their fee-free buyback policy that activates during liquidation scenarios.
The website offers real-time pricing updates so clients stay informed about current market movements. Their competitive pricing strengthens their position as a dependable ally in precious metals investment.
Orion Metal Exchange maintains a secure infrastructure and educational resources to protect your assets while assisting in the creation of a diversified portfolio.
Their complete approach gives you straightforward navigation through extended financial plans with helpful direction and ease.
Jacob Blalock: CEO

The CEO and co-founder Jacob Blalock manages Orion Metal Exchange through his in-depth knowledge of the precious metals market. His responsibilities include establishing the strategic path while maintaining outstanding client service.
Contact Information
Customers can easily reach Orion Metal Exchange through various available contact methods.
- Address: 12301 Wilshire Blvd Suite 412 in Los Angeles, CA 90025
- Phone: 1-800-559-0088
- Email: Support@OrionMetalExchange.com
- Website: OrionMetalExchange.com
The outlined methods of contact guarantee direct engagement with their team for additional questions or support.
Products Offer
Orion Metal Exchange delivers numerous precious metal products which enables investors to find flexible options that align with their investment objectives.
They offer gold, silver, platinum, and palladium products that come in different sizes which affects their prices.
Gold
Orion Metal Exchange gold products rank as top sellers because they combine historical significance with multiple design possibilities.
Here are some examples:
- Gold American Eagle: This coin which features Lady Liberty in its iconic design comes in multiple sizes that meet different budget requirements.
- Gold Canadian Maple Leaf: The pure Canadian Maple Leaf coin displays its recognizable maple leaf design which attracts both coin collectors and investors.
- Gold Great Britain Queen’s Beast: This series captures British heraldry through detailed designs that make it a highly desirable collectible.
- Gold Rose Crown Guinea: This item pays homage to historic coins through its elegant design while offering investors substantial value.
- Gold Royal Canadian Mint Grizzly Bear: This exclusive edition design features Canadian wildlife to create distinctive collector interest.
- IRA-Approved Gold bars: These bars serve as ideal assets for long-term investment strategies because they offer a direct method for portfolio diversification.
Different weights are available for each item so you can find the perfect match for your investment strategy.
Silver
Orion Metal Exchange delivers highly desired silver products that offer both cost-effective pricing and sophisticated design.
Popular choices include:
- Silver American Eagle: The renowned Walking Liberty design makes this coin essential for any investment collection.
- Silver Canadian Maple Leaf: The Silver Canadian Maple Leaf coin stands out due to its high silver content while incorporating sophisticated security features to ensure authenticity.
- Silver Royal Canadian Mint Arctic Fox: The detailed arctic fox on this coin brings together visual charm with monetary worth.
- Silver Royal Canadian Mint Bison: This Canadian wildlife coin offers collectors a fine addition to diversify their collections.
- Silver Great Britain Spade Guinea coin: This coin reflects historic design principles to combine artistic value with its market appeal.
- IRA-Approved Silver bars: Retirement-focused investors find IRA-approved silver bars to be a practical investment option.
The product range includes multiple sizes and weights to meet different financial and storage requirements.
Platinum
Products from Orion Metal Exchange demonstrate exceptional rarity and distinctive designs in their platinum offerings.
These products include:
- Platinum American Eagle: The Platinum American Eagle coin features Lady Liberty and the bald eagle which makes it popular among collectors.
- Platinum War of 1812: The Platinum War of 1812 coin commemorates an important historical event by offering historical value.
- Platinum Striped Marlin: The striking marine-life image of the Platinum Striped Marlin provides your investment portfolio with a distinctive element.
- Platinum Bottlenose Dolphin: Detailed craftsmanship makes this coin highly collectible.
- Platinum Rose Crown Guinea: This coin offers ideal investment potential while preserving historic connections that stir nostalgia.
- IRA-Approved Platinum bars: These bars serve as perfect options for investors looking to manage large platinum positions over time.
Orion Metal Exchange provides customers with size options that impact the total cost of their purchase.
Palladium
Palladium’s market potential and scarcity have driven a surge in its popularity among investors.
Orion Metal Exchange offers the following options:
- Palladium Maple Leaf: The Palladium Maple Leaf coin features Canada’s trademark maple leaf design along with palladium’s exclusive rarity.
- Palladium American Eagle: The radiant design of the Palladium American Eagle merges visual appeal with top-tier investment purity.
- IRA-Approved Palladium bars: The IRA-approved palladium bars provide a simple way to incorporate palladium into retirement portfolios.
Investors have access to multiple palladium products which are deliberately fashioned to come in various sizes that meet different investment requirements.
Service Offered
Orion Metal Exchange provides a comprehensive array of investment solutions for precious metals enthusiasts.
The company uses diverse services alongside a client-focused approach to achieve simplicity in precious metals investment.
Precious Metals IRA
Retirement accounts using Precious Metals IRAs enable physical ownership of gold, silver, platinum, and palladium.
The IRA department at Orion handles the complete setup procedure which begins with reaching out to your current retirement account custodian so they can transfer funds.
The funded account allows seamless purchases, sales, and exchanges of metals without triggering taxable events.
They work with trusted custodians and depositories throughout the United States to find secure vault storage or segregated storage solutions that meet your requirements. The company manages insurance and shipping processes with efficiency to enhance security.
Depository Storage
Orion Metal Exchange helps clients who require secure offsite storage by creating partnerships with insured third-party commercial depositories.
These facilities provide storage and insurance protection for your metals purchased outside of an IRA. The United States offers multiple insured depositories that allow you to manage your assets with ease.
You can initiate a purchase or sale of precious metals via phone call and request insured delivery. All depository programs are selected to partner with Lloyd’s of London to ensure full-value insurance for your metals providing peace of mind.
Home Delivery
Orion Metal Exchange simplifies your process to physically acquire your metals. After recording your product choice and pricing details in a call you can swiftly finalize your purchase.
Customers can complete transactions through wire transfers or ACH payments and can also pay with checks. They guarantee prompt shipment with full insurance after payment confirmation.
You will receive the shipment tracking information which allows you to observe your delivery until it arrives at your home.
Full investment control is yours when you choose gold, silver, or palladium while maintaining complete safety.
Buyback Program
Orion Metal Exchange’s fee-free buyback program makes liquidating your investments as straightforward as any transaction.
While other providers require lengthy procedures to establish buyback prices their offers are secured with a quick phone call.
After finalizing the invoice they send it together with the setup for your metals’ physical pickup or transfer. They manage the entire procedure whether your metals are in personal possession or stored in an IRA or depository.
You receive payment based on real-time market value after they receive your metals which ensures easy and clear liquidation.
How To Open A Precious Metals IRA Account
Establishing a Precious Metals IRA account with Orion Metal Exchange requires you to follow multiple important procedures.
The first step in the procedure involves establishing and financing a self-directed IRA account. This step can be completed by filling out an online application for convenience or by submitting a traditional paper form.
Orion’s team will help you transfer funds from existing IRAs to your new account ensuring a smooth transition process.
The essential step in setting up your metals investment involves choosing the appropriate custodian along with a secure depository. The IRA department inside Orion Metal Exchange directs clients toward selecting IRS-approved custodians.
Their service extends to finding a certified precious metal depository that aligns with your specific security requirements and storage preferences.
You can select from storage solutions such as segregated storage or secure vault storage to maintain the proper protection of your investments.
Once your account has been funded you should choose the precious metals you want to invest in. You can choose from gold, silver, platinum, and palladium which must all comply with IRS fineness standards. A minimum fineness standard requires gold to be 99.5% pure and silver to achieve 99.9% purity.
Orion Metal Exchange uses its expert knowledge to guide your metal selections toward achieving your investment objectives. The process finishes after you choose your metals and arrange secure storage for them.
Your choice between commercial depository safety and home storage convenience determines which facilities safeguard your assets. They provide storage solutions that meet IRS regulations because they are both insured and approved.
You can use custodians’ online platforms to track the performance of your metals and stay updated with market trends and valuations.
Fees And Pricing
Fee Type | Amount/Range | Notes |
---|---|---|
Account Setup Fee | $0 | No setup fees for opening a Precious Metals IRA. |
Transfer/Rollover Fee | $0 | No fees for transferring or rolling over an IRA. |
Annual Fees | $100 – $300 | Varies based on investment size and storage choice. |
Typical Annual Fees | $150 – $225 | Most accounts fall within this range. |
Storage & Insurance | $175 per year | Covers both storage and insurance services. |
Free Storage Offer | $0 (First Year) | Available for investments exceeding $10,000. |
Segregated Storage | Available (Cost Varies) | Ensures assets are stored separately for security. |
Hidden Fees | None | All costs are fully disclosed upfront. |
The fee structures of Orion Metal Exchange stand out because they are both competitive and transparent compared to other firms that offer precious metals investments.
Opening or moving funds into a Precious Metals IRA incurs no setup or transfer fees to eliminate any initial financial burden.
The yearly charges you pay depend on how much money you invest and where you choose to store your funds.
Most accounts face charges between $100 and $300 while reports show actual fees typically fall between $150 to $225.
The pricing structure covers essential storage and maintenance expenses which fulfill all requirements for efficient account management.
Orion Metal Exchange requires an annual fee of $175 which covers both storage and insurance services. Investments over $10,000 potentially earn you a free storage year. This benefit enhances value for substantial investments while lowering upfront expenses.
Customers experience transparent pricing because the service contains no hidden fees or unexpected charges. All fees are openly detailed so you can understand exactly what your payments cover.
Customers receive transparent service and satisfaction regardless of whether they select home storage or secure depository options.
You can choose segregated storage options to maintain enhanced security by keeping your assets separate from others.
Investors must prioritize transparency and fairness when examining fees linked to precious metals investments. Orion Metal Exchange demonstrates client-focused excellence in key operational areas.
The Los Angeles-based team combines secure vault storage with transparent pricing to build trust among their diverse clients.
Orion’s fee structure leads the industry with clear pricing combined with competitive benefits and accessible rates.
Reviews, Ratings, And Complaints
Orion Metal Exchange receives continual positive evaluations from reputable review platforms with exceptional ratings in every category.
The company shows remarkable performance on Google Reviews with a 4.9-star rating from more than 251 customer reviews.
Trustpilot displays the same high standards through its 4.9-star rating which reflects feedback from 214 customers.
Overwhelmingly positive feedback demonstrates Orion Metal Exchange’s established reputation for dependable service in the precious metals sector.
According to ConsumerAffairs Orion Metal Exchange has achieved a 5-star rating from 202 customer reviews which demonstrates their satisfaction.
Since receiving accreditation in 2018 the company has consistently operated as a reliable partner for investors.
According to the Better Business Bureau Orion boasts an A+ rating and a perfect 5-star customer satisfaction score from 34 reviews without any complaints. The company’s approach to meeting client needs becomes clear through this evidence.
Client testimonials regularly mention the company’s secure vault storage as well as its flexible storage options including home and segregated storage solutions.
Clients consistently praise the straightforward communication and uncomplicated IRA setup process which shows the firm’s commitment to making investments easier for their customers. These ratings demonstrate superior trustworthiness standards which stand out from most competitors.
What about potential complaints? Customer concerns are infrequent but this firm addresses them proactively to maintain customer trust.
The CEO of Orion Jacob Blalock sets client satisfaction as a priority which leads to extremely positive customer feedback throughout their reviews.
Investors looking for stability and growth through precious metals receive personalized services from their Los Angeles California base.
Pros And Cons
Pros
- Strong customer service: Orion Metal Exchange provides first-rate customer support through their team of knowledgeable and approachable staff members. Agents Beau Turner and Benjamin excel in their professionalism while avoiding hard sell methods to ensure you have a relaxed investment journey.
- Dedicated IRA department: The specialized in-house IRA department enables customers to set up their Precious Metals IRA with ease. Their dedicated team helps you during each step of the investment process while making certain your funds support long-term objectives through transfers or rollovers.
- Fee-free buyback policy: The company offers a fee-free buyback policy that lets you sell your investments without additional costs. Investors who value transaction transparency and operational flexibility find this benefit appealing.
- Transparent pricing: Real-time price updates available 24/7 ensure you have access to current product pricing information. By placing a quick phone call you can secure the transaction price which guarantees you receive current and accurate information about your investments.
Cons
- Storage fees for small investments: All investments worth more than $10,000 receive free storage for one year while smaller investments face annual fees beginning at $175. Your budget constraints may be impacted by these costs.
- No international shipping: Orion focuses exclusively on domestic services. International investors face limitations because secure vault or home storage options are not accessible outside the U.S.
- Limited information online: To get information about storage terms or segregated storage specifics you must reach out to the company. The absence of immediate online transparency could become an obstacle during your starting research stage.
Orion Metal Exchange Vs. Competitors
The comparison of Orion Metal Exchange to its competitors reveals multiple distinctive features that demonstrate its exclusive services.
The live pricing updates available on their website highlight their dedication to transparency which keeps you in touch with market developments.
No other competitors offer real-time data updates which creates a competitive advantage through enhanced trust and transparency.
The internal IRA department at Orion Metal Exchange streamlines both the establishment and management of Precious Metals IRA accounts.
The team provides personalized guidance to help clients choose IRS-approved metals and reliable custodians through a single platform for retirement investments.
Other competitors depend on outside providers to manage their services which might make the process less straightforward for investors.
Orion differentiates itself with a competitive fee structure that eliminates setup and transfer costs for IRA accounts while many firms charge higher fees.
The storage options available provide tiered choices between secure segregated storage and convenient home storage solutions.
Investors who contribute more than $10,000 can obtain a free year of storage which is an uncommon benefit in the industry.
This Los Angeles, California-based company excels at providing personalized service while purposely avoiding high-pressure sales tactics that typically frustrate customers at other firms.
Customers often commend their non-aggressive approach because it establishes a benchmark for quality customer interactions.
Competitors such as Noble Gold Investments and Advantage Gold have similar product offerings but do not provide the fee-free buyback policy available from Orion Metal Exchange.
The feature provides an easy liquidation process while maintaining complete transparency during the operation.
Orion Metal Exchange stands out as the top investment option in the precious metals market through its integration of secure vault storage solutions and outstanding customer service.
Frequently Asked Questions
Is Orion Metal Exchange trustworthy?
Orion Metal Exchange maintains a powerful reputation through its outstanding performance ratings. They maintain a 4.9 out of 5 stars rating on Google Reviews and Trustpilot along with an A+ rating from the Better Business Bureau and receives great feedback from clients who commend their service quality.
Does Orion Metal Exchange have hidden fees?
Orion Metal Exchange maintains a transparent fee structure to ensure clear cost expectations for clients. They don’t impose setup or transfer costs for IRAs and maintains affordable annual storage and maintenance fees which they outline transparently with no hidden charges.
Are there international shipping options with Orion Metal Exchange?
Orion Metal Exchange does not provide shipping services to international destinations. They mainly focus its services on clients who are located within the United States.
Conclusion
Selecting an appropriate partner for your precious metals investments represents an essential choice. Investors receive personalized service that combines transparency and expertise from Orion Metal Exchange to meet diverse investment requirements.
Their dedication to client needs guarantees smooth transactions regardless of whether you deal with Precious Metals IRAs or secure storage options and direct purchases.
They stand out as a reliable industry resource through its competitive pricing structure alongside a fee-free buyback policy and dedication to market education.
Their established reputation combined with their dedication to customer satisfaction ensures their position as a dependable option for both novice and experienced investors.
PROS
- No setup fees for new accounts.
- Guaranteed buyback program at top market rates.
- Endorsed by celebrities Sean Hannity and Chuck Norris.
- Up to $10,000 in free silver for qualified investors.
- Over 6,000 five-star customer reviews across major platforms.
CONS
- A $25,000 minimum investment may deter smaller investors.
Or
Kevin Clark stands as a prominent authority in financial markets, particularly focused on precious metals and gold IRA investments. His credentials include a prestigious Wharton MBA and CFP™ certification, which he leverages to assist investors with retirement portfolio strategies. His extensive background combines executive roles on Wall Street with valuable experience on WVDOT’s advisory team. You can find Clark’s expert analysis featured across major financial media outlets, and his bestselling book has helped numerous investors understand market dynamics. Through his engaging presentations and seminars, he breaks down sophisticated investment concepts into practical strategies, enabling you to make informed decisions about incorporating precious metals into your retirement planning. His approach emphasizes secure retirement solutions through strategic metal investments.