WV Turnpike Comment Form

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Comment Form

Our goal is to provide safe and courteous service to our highway patrons. Please use this form to help us in this goal. Customer feedback will be appreciated. Please complete and submit the below form.

Your Email Address:

Have we failed to meet your expectations in any way?

Has a particular facet of our service impressed you favorably?

Did you receive prompt and courteous service? Yes No Comment:

Were you greeted with a smile and a thank you? Yes No Comment:

Were your questions answered in a respectful manner? Yes No Comment:

Did we project a positive image? Yes No Comment:

Were you satisfied with our service? Yes No Comment:

Do you have any other suggestions/comments concerning our highway and facilities?

If possible, please refer to the particular facility or Parkways employee that you wish to comment on.

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	West Virginia Department of Transportation Parkways, Economic Development & Tourism Authority 3310 Piedmont Road • Charleston, WV 25311 Phone: (304) 926-1900 • Fax: (304) 926-1909 General information and/or questions, please email dot.info@wv.gov