WV Division of Motor Vehicles Web Site Survey

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Web Site Survey

Please answer all questions.

1) How did you find out about the DMV web site? (Check All That Apply)
Newspaper	Internet
Renewal Notice/DMV Mailing	Friend/Relative
Radio/TV	Other:

2) How often do you visit the site?
First time	Once a year
Twice a year	Four times a year
More than 4 times a year

3) Which features have you used? (Check All That Apply)
Forms/Applications	Handbooks/Informational Pages
NASCAR Plate Purchase	Other:

4) Did you find the information you were looking for?
Yes
No Please Explain:

5) How would you rate the appearance of the web site?

Excellent

Good

Fair

Poor

6) How would you rate the usefulness of the web site?

Excellent

Good

Fair

Poor

7) How would you rate your experience with the web site?

Very Satisfied

Somewhat Satisfied

Somewhat Dissatisfied

Very Dissatisfied

Don't Know

8) Which Regional Offices have you visited? (Check All That Apply)
Beckley	Bridgeport	Charles Town
Elkins	Flatwoods	Franklin
Huntington	Kanawha City	Lewisburg
Logan	Martinsburg	Moorefield
Morgantown	Moundsville	Parkersburg
Point Pleasant	Princeton	Romney
Spencer	Weirton	Welch
Williamson	Winfield

9) How was the service you received at the Regional Offices?

10) Please give us your comments on the web site. Let us know what features you'd like to see offered, etc.

(Optional) If you would like a response to your submission, please enter your email address:



	West Virginia Department of Transportation Division of Motor Vehicles Building 3 Room 113 � 1800 Kanawha Boulevard, East � Charleston, WV 25317 Toll Free: 1-800-642-9066 (in-state) Phone: (304) 558-3900 General information and/or questions, please email dot.info@wv.gov